KBA offers the following services:
- Service programmes (basic, advanced or full)
- Inspections and maintenance
- 24-hour hotline and remote maintenance (available since 1995, KBA is a pioneer in this area)
- Performance checks
- Measuring technology checks
- Upgrades
- Training
- Press relocations
- Spare parts
- PressConsum (consumables)
A series of short checks was added to the list of offerings recently. Users therefore have the chance to tailor service packages to their individual requirements.
Service packages help to significantly increase the printing speed of installed presses and slash makeready times. A tailor-made service programme often pays off in a short time. Nevertheless, preventative services offer even more advantages: optimum press settings and regular maintenance cut press downtime and deliver a constant high level of production quality. Higher press availability boosts productivity, press output and print quality.
KBA advises each Rapida user individually ensuring that preventative measures can be planned systematically. The services allow press capacities to be better utilised, process steps to be optimised and costs to be reduced. Potential for optimisation also becomes obvious. ROI calculations, such as those made for possible upgrades or retrofits, facilitate the decision-making process.
The service team in Radebeul http://www.kba.com/en/sheetfed-offset/service/service-select/contact-form/) and the service teams at KBA’s sales subsidiaries are always available to answer any questions users may have.