Many new customers in Japan who have received their first KBA Rapida sent their press operators to be schooled at the training centre in Radebeul to ensure that they are informed on all technical details and know how to exploit the press’ potential from the beginning. Along with inline systems, such as colour measurement and control with QualiTronic ColorControl, demand for space-, time- and cost-saving innovations, such as LED-UV technology, is high.
In 2014 total of 35 printing tests took place for potential Japanese customers and KBA Japan was able to book ten orders for Rapida presses in its second year. Some of these orders have already been delivered. This is a remarkable success for a newcomer in a market that has been dominated by domestic suppliers and other German manufacturers for over a decade. This success is down to a motivated international team from Japan, Korea and Germany, plus many other specialists in the demo centre and on the service hotline in Radebeul.
High-tech is snapped up in Japan
This positive development is supported by the bundling of resources in Japan, Korea and Germany ensuring first-class customer service.